Terms and Conditions
Once the order has been received on our website or app, products will be shipped within 1 hour of placing the product. All product details can be found under the Order History tab.
Cancellation by Site / Customer:
You as a customer can cancel your order anytime in case of any discrepancy found in your order that you have received. In such a case we will refund any payments already made by you for the order. In such a case we will refund any payments already made by you for the order. If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders.
There is no return policy when it comes to our food products. However in case of any problems you can contact our store and share the photo of your product. We will then either refund you or replace the product free of cost.
Once cancelled or order returned, refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days
- Purchase of products from 'The Gourmet Affair' category is mandatory to qualify for the Mahindra Holiday promotion.
- By participating in the promotion - you agree to all Terms & conditions of the program and grant explicit consent to receive communication from Mahindra Holidays & Resorts India Limited on the details shared.
- The 3 lucky winners will be announced in a lucky draw system.
- The promotion is applicable at Mumbai Dine-In outlets only.
- The employees of Trofi Chain Factory Pvt. Ltd. (1441 Pizzeria) and all the associates including but not limited to Franchises, Vendors, Agencies, and sister companies are prohibited from participating in this promotional activity.
- The management has the right to pull out the offer at their own discretion.
Other terms and conditions pertaining to Mahindra Holidays:
- This Holiday Voucher is redeemable at the below-mentioned Resorts and is subject to payment of Rs 2000/- (Rupees Two thousand only) as Cover Charges payable at the Club Mahindra Resorts (CMR) during check-in. The Cover charges are non-refundable and can be redeemed only at the CMR against the services mentioned herein below.
- This Holiday Voucher is valid only in the following resorts of Mahindra Holidays & Resorts India Limited (Club Mahindra):: Alleppey, Acacia Palms (Goa), Baiguney, Binsar-Valley, Binsar-Villa, Coorg-Madikeri, Corbett, Derby Green Ooty, Danish Villa Ooty, Dharamshala, Gangtok, Gir, Goa-Emerald Palms, Hatgad, Jaisalmer, Jodhpur, Kanatal, Kandhaghat, Kanha, Kodaikanal, Kumarakom, Kumbhalgarh, Le Poshe-Kodaikanal, Manali, Mashobra (Shimla), Lake View -Munnar, Mount Serene Munnar, Mussoorie, Nadiad, Naldehra, Naukuchiatal, Puducherry, Poovar, Thekkady, Udaipur, Virajpet, White Meadows Manali & Yercaud.
- Club Mahindra reserves its right to add to or remove any Resort/s from the above list at its sole discretion without any advance intimation/notification. An updated List shall be displayed on the holiday voucher redemption page (http://giftvoucher.clubmahindra.com/gvredeem). The enumeration of any resort in the above list does not guarantee a booking against requisition.
- The holiday voucher can be availed only in the following periods 5th January to 12th April, 18th June to 15th October, 22nd October to 1st November & 18th November to 20th December.
- Reservations for Club Mahindra Resorts are open only 4 months in advance and availability can be checked online using the redemption code. All the bookings are on a first – come- first – serve basis and subject to availability.
- Availability of Club Mahindra Resorts & Apartment is subject to change from time to time and can be confirmed based on real-time online availability as and when you log in for the purposes of seeking Booking.
- Accommodation will be provided basis apartment category reserved only to the number of individuals as permissible and provided for in the given apartment category no further accompanying guests shall be allowed. All other costs, including but not limited to the cost of travel, meals, taxes and cost of using various services and facilities at the above-mentioned resorts, will have to be borne by the bearer of the Holiday Voucher.
- Cover charge of Rs. 2000 per booking will be applicable at the following CMR of Club Mahindra: Baiguney, Binsar-Valley, Binsar-Villa, Cherai, Madikeri-Coorg, Corbett, Derby Green Ooty, Dharamshala, Gangtok, Gir, Goa-Emerald Palms, Hatgad, Jaisalmer, Kanatal, Kandhaghat, Kanha, Kumbhalgarh, Manali, Mashobra (Shimla), Munnar, Mount Serene Munnar, Mussoorie, Naukuchiatal, Pondicherry, Poovar, Thekkady, Udaipur, Virajpet & White Meadows Manali.
- The cover charge of Rs. 2000 will not be refundable and can be redeemed against Fun Dining, A la carte, beverage, alcohol, Spa, Souvenir Shop, activity centre or any item/service directly associated with the resort. 10. The cover charge does not include taxes levied on products or services availed, the same will have to be paid by the bearer of the Holiday Voucher to the resort during bill settlement.
- The Booking of the Holiday voucher should be confirmed within the validity period.
- Club Mahindra shall provide alternate accommodation if, for some reason, it is unable to provide a holiday after issuance of confirmation voucher in the allotted resort.
- An Electronic Confirmation Voucher (e-CV) would be sent to your email address registered with us within an hour from the time of booking. 14. To honor your reservation, please carry the Confirmation Voucher with valid government photo identity proof at the time of check-in at the resort.
- This Holiday voucher is non-transferable, non-exchangeable for cash and valid for only use of Confirmation Voucher (CV). Holidays once confirmed cannot be canceled or deferred or gifted.
- The stay under Holiday Voucher cannot be clubbed with any other Gift Voucher (GV) / Offer / Facility / Right.
IPL 100 Pizza Give Away Winner:
- Valid till 15th June 2022
- Redeemable on Dine-in & Take Away outlets
- Applicable on one free pizza only
- Applicable on 8 inch pizzas (Thin/Thick Crust)
- Not applicable on Make Your Own Pizza range
- Not applicable on Vegan Pizza range
- Voucher can be redeemed only once per user
- Voucher cannot be clubbed with any other offer/loyalty points
- Management has the right to pull out the offer without prior intimation
- Additions terms & conditions as applicable